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Police Tied Up With Pocket 911 Calls

Posted: 2019-07-22 08:12:54 By: hbr

Bracebridge OPP have responded to almost 400 pocket dials and unintentional 9-1-1 calls during the first three weeks of July alone and Police say they are tying up resources and taking time away from real emergencies. 

Police say for every unintentional call or pocket dial received, an emergency communicator must determine whether a real emergency exists and if police, fire or paramedics should be dispatched. With every unintentional call received, precious seconds may be taken away from someone who really needs help. Furthermore, police must follow up with each 9-1-1 call by making contact with the caller.

You can prevent pocket dials or unintentional 9-1-1 calls by:

  • Using the keypad lock feature
  • Turning off the 9-1-1 auto-dial feature on your phone

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