Accessibility
Hunters Bay Radio (The Bay 88.7FM) is committed to promoting an inclusive community radio station that is dedicated to pursuing accessible services for everyone.
Accessible Services
Alternate Formats
Any document found on our website or that we provide, can be made available by request, in a different format, alternatively you can also use the print icon on each page (top right) to print the page in your prefered format. Use our contact page to request a document.
Accessible Customer Service
If you are a person with a disability or if you provide support for a person with a disability, please let us know how we can help by contacting us. We are open to discuss your needs and ideas on improving service options.
Unexpected service interruptions
In the event of an unexpected service interruption, notice will be provided (where applicable) as quickly as possible. Alternate methods of service will be provided where possible, while informing those that may be affected personally. Listeners are encouraged to contact our staff to help arrange for an alternate method of accessing our broadcast or web sites.
Policy
Our accessibility standards for customer service policy (in development) applies to all employees, members of our board, volunteers, student on placement, or otherwise, who deal with the public or other third parties. This policy is followed in accordance with the Accessibility Standards for Customer Service, AODA 2005 (Ontario Regulation 429/07) with the goal of creating standards to improve accessibility across the Province of Ontario.
Report an accessibility concern
We welcome and encourage any questions, comments and general feedback
You can contact us via our contact page or email: accessibilty@muskokaradio.com
Service Animals
Service Animals are Welcome in our station
You may be asked by staff to provide documentation from a regulated health professional to confirm that the animal is a service animal. This is in compliance with Section 80.47 of the Integrated Accessibility Standard Regulation
Website accessibility
Our site is designed and being upgraded regularly with accessibility and user-friendly features in mind for easy access to information.
Accessing our website content
- Text sizing tool to make font larger or smaller
- Google Translate for language barriers https://translate.google.com/
- NVDA free of charge screen reader https://www.nvaccess.org/
- Adobe Reader for PDFs, free of charge text reader Adobe Reader for PDFs, free of charge text reader
https://get.adobe.com/reader/
Accessibility features for your device
Web browsers, mobile devices and operating systems have built-in accessibility features to optimize:
- Colours and contrasts
- Fonts
- Magnification and text size
- Mouse pointer visibility
- Resolutions
Web browsers
- Google Chrome's accessibility extensions
https://support.google.com/chrome/answer/7040464?hl=en - Mozilla Firefox's accessibility features
https://support.mozilla.org/en-US/kb/accessibility-features-firefox-make-firefox-and-we - Microsoft Edge and Windows accessibility
https://www.microsoft.com/en-ca/accessibility/windows - Safari and Mac accessibility
https://www.apple.com/ca/accessibility/mac/
Accessibility plan
Our accessibility plan is being formed by our staff and board, this page will update as we complete our tasks.
The plan is reviewed annually and accomplishments achieved are noted in an addendum each year.
